For those opting into SMS texting: SMS Privacy Policy
Privacy Policy
Last updated: 10/01/2025
Your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding your data.
Information We Collect
We may collect the following personal information when you use our website, services, or communicate with us:
Name, email address, phone number, and mailing address
Appointment details and related scheduling information
Health-related information you voluntarily provide for scheduling or communication purposes
SMS consent (if you opt in to receive text messages from us)
How We Use Your Information
Your personal information may be used to:
Schedule and confirm appointments
Send reminders, updates, and important information regarding your care
Communicate with you by phone, email, or text message regarding services
Process billing and administrative tasks
Improve our services and patient experience
SMS Messaging Policy
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
By providing your mobile phone number and opting in, you consent to receive text messages related to scheduling, reminders, and practice updates.
Message frequency may vary.
Standard message and data rates may apply.
You can opt out at any time by replying “STOP” to any message.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Alta Integrative Medicine, you may receive messages related to the following:
Account notifications
Customer care
Scheduling appointments
Billing inquiries
Customer inquiries
Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. Flood at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Alta Integrative Medicine at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your appointments/billing, etc.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Alta Integrative Medicine in the following way:
By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@altaintegrativemedicine.com
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit https://www.altaintegrativemedicine.com/new-index-1
Message frequency may vary
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Alta Integrative Medicine
753 N 35th St Ste 104 Seattle WA 98103
206.632.1337
Info@altaintegrativemedicine.com